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New Member
posted Apr 15, 2024 12:20:00 PM

I used turbo tax last year for myself & for someone else. now when I try to enter my info for this year, it references the other person, not me whats wrong?

0 2 1864
2 Replies
Expert Alumni
Apr 15, 2024 12:23:04 PM

Did you have separate login' IDs and passwords when you filed last year.  

TurboTax only allows one login ID per Online account.

Level 15
Apr 15, 2024 12:24:16 PM

When you use Online TurboTax, you get one return per fee.  Each return needs its own account and user ID.   If you use the same account and user ID for a second return, you overwrite the first one and lose it forever.

 

 

Or ----are you in the wrong account?

 

Many people have multiple TT accounts and forget how to access them.  Log out of the account you are in now.

 

Account Recovery

https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-online-user-id-or-password

 

 

https://ttlc.intuit.com/questions/1901486-how-many-turbotax-accounts-do-i-have