REMOVE TURBOTAX LIVE
https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-subscriptions/remove-turbotax-live/L3WW5jwOM_US_en_US?uid=lu59focv
If you are using TurboTax Online, you can downgrade to a different product. See the following TurboTax help article for the steps on how to do it:
How do I downgrade to a different TurboTax Online product?