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Returning Member
posted Apr 30, 2021 5:22:02 PM

I upgraded to turbo Premier. In the process it lost/dropped connection to my Turbo 2019 tax info. Nothing transferred up.

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1 Replies
Level 15
Apr 30, 2021 10:49:41 PM

@ lynnenittler

  wrote:  " I upgraded to turbo Premier. In the process it lost/dropped connection to my Turbo 2019 tax info. Nothing transferred up."

 

Please verify if you are using Online TurboTax (web version) or desktop software (CD/download) for your 2020 return, and also what you used last year for your 2019 return.

.

Also, I see you have another thread at this link so it could get confusing and redundant:

https://ttlc.intuit.com/community/taxes/discussion/2019-tax-data-did-not-transfer-to-2020-premier/01/2242448#M804968