To use any of TurboTax online products, it is free to start. It is free allowing you to use our program with the navigation interview process to see what your tax refund or tax due would look like.
Plus, TurboTax is up-to-date with the latest tax laws, so you can be confident your taxes will be done right.
Once you decide to file with us, you need to pay. The price is based on which products you are chosen after entering your information.
I see you are using TurboTax Deluxe online version. If you are looking for a complete free filing, you might want to consider another option. It's called the TaxFreedom which is an IRS Free File Program delivered by TurboTax. It is exclusively available online and has its own dedicated website at taxfreedom.com. It isn't accessible from the "regular" TurboTax.com website and is not the same as the TurboTax Free Edition. For 2019, if your Adjusted Gross Income AGI is $36,000 or less, you may qualify.
This year (2020) it is now called Free File. To access Free FIle, you must go to www.freefile.intuit.com This is the only service that is FREE FREE FREE
Turbo Tax legally must provide this service or else the IRS will provide it themselves, thereby competing with Turbo Tax.
It is NOT a service provided by the IRS. It is simply another level of service provide by Turbo Tax REQUIRED by the IRS.
Turbo Tax assigns it to a separate website so people won't find it and instead use FREE EDITION as found on their main web page. But it is not free and will end up charging customers by the end.
A major lawsuit is underway in a federal court in California over this very issue.