I spoke with a Turbo Tax support expert and I received a follow-up from her. I login to my account, but I can't find where I can retrieve her message to me. Any ideas?

Below is the text, minus the graphics, from Turbo Tax and Carol (the nice woman who assisted me tonight).

Hi Tom! You have a message from Carol, EA for 11 years.

623

Intuit Alumni

Jun 6, 2019 1:35:05 AM

Take a look at the answer below provided by TurboTax RachelW for some assistance.

https://ttlc.intuit.com/replies/7298623

Click on the Expert Advice button, then in the window that appears, look for "my contact history" and click on it. In the message(s) that appear, click on them and you'll see the message.

[edited 3/23/19 | 11:55 am PST]

Intuit Alumni

Jun 6, 2019 1:35:08 AM

edited

New Member

Jun 6, 2019 1:35:09 AM

I don't have a red box that says "EXPERT HELP" on it... (I have already filed my taxes.) Is there somewhere else I can find the link to the message from the tax expert?

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I spoke with a Turbo Tax support expert and I received a follow-up from her. I login to my account, but I can't find where I can retrieve her message to me. Any ideas?