Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Jan 15, 2025 2:19:00 PM

I signed up for and paid for turbo tax. I printed the receipt. I did not download the app or record the access number. How do I get it or do I dispute with credit card?

0 2 2126
2 Replies
Level 15
Jan 15, 2025 2:25:36 PM

See this TurboTax support FAQ for the license code - https://ttlc.intuit.com/turbotax-support/en-us/help-article/product-system-requirements/find-license-code/L4GHDgGpr_US_en_US?uid=m5ygyjas

 

When you have the license code go to this TurboTax website to download the software you purchased - https://turbotax.intuit.com/personal-taxes/cd-download/install-turbotax/

New Member
Jan 18, 2025 7:54:02 AM

Thanks for the response, I found the info. in my e-mail junk folder (duh?). Great to have the response though !