I selected the $50 software package and was charged $225 on my credit card. This was a bait and switch and I expect a refund.

486

Level 15

Apr 2, 2020 5:17:32 PM

Somehow you upgraded to online Premier Live--which provides live help from a CPA. Did you already e-file?

New Member

Apr 2, 2020 10:25:25 PM

The same thing happened to me... I selected $50 and by the end of my filing it says I was charged $225...

Intuit Alumni

Apr 3, 2020 10:08:07 AM

@Justin35 To see a breakdown of what you were charged, you can Review your Fees. If you have any questions regarding what you were billed, please reach out to TurboTax Customer Support. Make sure to use the key words billing issues so you get to the right person.

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I selected the $50 software package and was charged $225 on my credit card. This was a bait and switch and I expect a refund.