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New Member
posted Sep 10, 2024 8:31:30 PM

I see unusual login attempts, when i click to report the attempted device it sends me through a loop. I need to report this immediately. but how?

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2 Replies
Level 6
Sep 11, 2024 6:40:59 AM

When TurboTax is looping, you need to remove cookies and other browsing data.  The Chrome browser works best.  Clear browsing data for All Time.  Then log back in.

Level 15
Sep 11, 2024 9:16:27 AM

You can call support and ask for the security department.

https://ttlc.intuit.com/turbotax-support/en-us/contact