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New Member
posted May 12, 2021 4:40:40 AM

I requested help about issues with the software, no one has helped me after a long phone call. Shows incorrect data, filed 2/16 and nothing at all still processing. help

I talked to a specialist on the phone who screen shared, they stated that after the amendment it shows i now owe over 5k, when the turbo tax system shows me getting a return which is accurate.  I filed taxes on 2/16, IRS still shows pending but both have been accepted.  I have received nothing in the mail at all and my address is current.  I was told i would receive a call back the same evening after 2 different people who work with the software were to look.  I have not heard back in over a week and nothing has been resolved.  Is there anything i can do?  Its been sent off and i do not want to run into issues with taxes and returns.  Please help me someone.

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2 Replies
Level 15
May 12, 2021 5:42:47 AM

doing an amendment with TurboTax can be very tricky, even for TurboTax specialists, evidently.

Get the blank form in fillable PDF form and its instructions from www.irs.gov and fill it out yourself.

Level 15
May 12, 2021 5:44:19 AM

If you e-Filed your amendment already, never mind.

There's nothing you can do now.