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New Member
posted Feb 24, 2024 9:34:19 AM

I RECENTLY E FILED MY FEDERAL RETURN BUT NOT THE STATE. I WENT BACK IN TO FILE THE STATE AND I GET A ERROR MESSAGE THAT SAYS FILE IS CORRUPT, TRY AGAIN

I did try again and it also says you may have to redo your return. Which i did do but it will not let me efile the state return with file the federal which i already did.

0 2 550
2 Replies
Expert Alumni
Feb 24, 2024 9:43:45 AM

Sounds like your computer may be experiencing a loop.  Try closing TurboTax, clear your Cache and Cookies if you are using TurboTax Online, and reopen TurboTax.  You can also try a different browser.

 

Also, make sure you have run all updates. 

 

If using TurboTax Online: Clear your cache and cookies. See this FAQ, for your particular browser.

 

If using TurboTax Desktop: Please see this FAQ.

Level 3
Feb 24, 2024 10:18:33 AM

Do you have the option to restore a previous version of the Turbotax data file? Online storage programs such as OneDrive or Google Drive, allow you to restore from previous version of files. This might be an option you can look into if the other options posted as a response don't work for you.