- Log back into TurboTax where your tax expert's written response will appear in My tax home.
- You won't be able to reply to your tax expert’s message, but they'll include instructions on what to do if you still have questions.
- No changes will have been made to your return by the tax expert, so it's up to you to consider and implement any changes your tax expert recommends.
The tax expert's message can be accessed anytime via the floating Live help button in the bottom right corner of any TurboTax Live screen. Select See my Contact History to find your written response.