Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Mar 3, 2022 12:36:46 PM

I received an email that I have a message from the agent I just spoke with and to login. Once I login I can't find this message anywhere?

How can I find this message and therefore receive the important information she was supposed to be sending me?

0 4 712
4 Replies
Intuit Alumni
Mar 3, 2022 3:06:50 PM

Please visit the Help Article below for steps on how to see notifications from your tax expert.

 

How do I see notifications from my tax expert? - Intuit

New Member
Mar 3, 2022 11:11:12 PM

I don’t have TurboTax Live.

Intuit Alumni
Mar 4, 2022 11:56:17 AM

@pay-pay97

 

We need a bit more information to be able to assist you further.  We just want to double check if you have a Live Tax Advice button in the top right corner after you login?  Please post here in the thread and someone will follow up with the next steps. 

 

New Member
Mar 6, 2022 11:33:33 AM

Thank you for your attempts at help. I ended up having to call in and have them send it to me another way.