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Level 2
posted Jan 1, 2021 4:22:21 PM

I received an email stating my 2017 taxes were accessed and it wasn't by me. How can I find out who accessed my account?

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2 Replies
Level 4
Jan 1, 2021 5:39:45 PM

It is often a family member or close associate who knows your login and password.  You can contact TurboTax and ask to be transferred to security.

Level 15
Jan 1, 2021 10:20:27 PM

You cannot find out who it was.    It could have been some random user who entered the wrong user ID.    But if you are worried that someone is trying to get into your account, change your password.

 

 

https://ttlc.intuit.com/community/account-updates/help/how-do-i-update-my-turbotax-account-information/00/25927