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New Member
posted Aug 16, 2025 9:08:51 AM

I received an email stating I was overcharged for the filing fee with my TurboTax for the 2024 and that I would be receiving a check in the mail from TurboTax

I have yet received anything

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1 Replies
Level 15
Aug 16, 2025 10:19:47 AM

No one in the user forum can resolve a billing issue.  If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help.  Do not use the word “refund.”

 

https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/contact-turbotax/L2y9ZKpQB_US_en_US?uid=m5s9l2vh