That was a marketing message that you can ignore. TurboTax does not have your W-2's.
You received a message from Marketing. Marketing does not really know if your W-2 is available now. They just want your business.
TurboTax does not have your W-2. W-2’s come from employers. There is not a federal or national website that provides W-2’s. If your employer is partnered with TurboTax to allow the W-2 data to be imported into the software you can do that---but you need the actual W-2 so that you can enter the EIN and the amount from box 1 to import the other data from the W-2---which just saves you the little bit of keying in of the other information.
Every 2024 W-2 that you received must be reported on your 2024 tax return, even if they are for small amounts. Remember that each one of those W-2’s has your Social Security number on it, and that income was reported to the IRS by the employer. You do not want trouble with the IRS for under-reporting your income or have your refund delayed by having missing income.
ALL of your W-2’s must be entered on the SAME tax return.
Go to Federal>Wages & Income to enter a W-2.
After you enter the first one, you click Add Another W-2.
W-2's come from your employer, and they have until January 31 to issue it. Some employers allow you to import the W-2 through the software, but for security reasons you still need information from the actual W-2 to import it. Some employers have payroll sites that will have your W-2. You might need to phone, drop in, email and/or snail mail an old employer to make sure they know where to send your W-2.
And….SAVE YOUR OWN W-2! TURBOTAX DOES NOT SAVE IT FOR YOU. TurboTax will not have a copy of it in your account and will not have an image even if you snapped a photo or imported it. It is up to you to save it for your own records as stated on the back of the W-2.
Thanks so much! I also received this email and the company it said the W-2 was coming from is one that's in the city where I live AND for a service I use.
BTW, I did try calling customer support to talk to somebody about the email and gave up after 3 tries. I'll come to this site first next time I need help.
Hey, sure it's "marketing", but it's also predatory to get people to click on stuff by scaring them about identity theft to do so, if that's your argument. This is NOT OK and Intuit NEEDS to issue an apology. Many, many people have freaked out and frozen their credit over this.
Do you happened to be located in WA state by any chance? It looks like people from North Carolina and Arizona were affected in the beginning of the month, and Kansas in the middle of the month. Since TurboTax wants to pretend like they are unaware of this "glitch", I am gathering information to report this.