Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Jun 3, 2019 1:49:04 PM

I received an email from TurboTax with a 50% discount code. I do not see a discount code when logging in. How do I retrieve this code?

0 5 2691
1 Best answer
Level 15
Jun 3, 2019 1:49:06 PM

If your discount is not showing up in your shopping cart, please clear cache & cookies & try again. 

5 Replies
Level 15
Jun 3, 2019 1:49:06 PM

If your discount is not showing up in your shopping cart, please clear cache & cookies & try again. 

Intuit Alumni
Jun 3, 2019 1:49:11 PM

Try this:

Sign completely out of Turbo Tax.  Clear your cache and cookies depending on your operating system by following the directions below.  Go back to your email and click on the link within the email and it should apply at this point.  

Clearing Cache:

https://ttlc.intuit.com/replies/3302272

Deleting Cookies:

https://ttlc.intuit.com/replies/3301745


[Edited 3/25/19 5:42PM CST]

Level 2
Mar 14, 2023 10:25:57 AM
New Member
Apr 9, 2024 6:51:36 AM

This doesn't work

Expert Alumni
Apr 9, 2024 7:03:10 AM

What kind of discount code do you have?   Can you provide some more details?  @scherergenius