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Returning Member
posted Oct 28, 2024 11:55:20 PM

I received an email from TurboTax saying that I have not filed my 2023 taxes / returns this year. I filed using taxslayer instead

I write back and tell them again and again that I've already filed my 2023 federal return using a different tax software company this year

0 2 15101
2 Replies
Level 15
Oct 29, 2024 5:17:05 AM

Level 15
Oct 29, 2024 7:18:26 AM

This surprises you?  Turbotax has no way of knowing that you filed a return using different software because of taxpayer privacy laws.  If you don't want reminders from your Turbotax account, log in and turn them off.