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Level 2
posted Sep 27, 2021 4:57:20 PM

I received a text message from Intuit stating that there was a correction to a calculation for 2020. Is this true or was that a Phishing scam?

0 7 1656
7 Replies
Level 15
Sep 27, 2021 5:19:03 PM

no way to tell for certainty. try contacting support

Contact Customer Service
5am-5pm Pacific Time (8-8 Eastern) Monday - Friday
https://support.turbotax.intuit.com/contact

800-446-8848

 

Level 15
Sep 27, 2021 6:45:41 PM

The email should have said your return may be affected and asked you to log into your account but not by clicking on any link in the email  so  you can look and see for yourself  if the correction affects you and/or call TT support for assistance. 

Level 2
Sep 28, 2021 4:15:58 AM

Thank you so much!

Level 2
Sep 28, 2021 4:20:33 AM

Thank you!

Level 15
Sep 28, 2021 5:12:38 AM

@jmcorns58 

Turbotax does not get informed by the IRS about what they are doing.

So there's no way TurboTax can tell you there was any adjustment.

 

If IRS make a change, IRS will send you a letter.

Level 15
Sep 30, 2021 5:17:34 AM

@jmcorns58 

read the letter again.

If TurboTax is informing you about an issue with their software, that is a horse of a different color.

Level 15
Sep 30, 2021 5:35:08 AM

Turbo Tax sent out an email about

How do I amend my return to fix the duplicate fede...