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posted May 31, 2019 6:34:30 PM

I purchased turbotax deluxe from Sams club and it says it works on windows and mac. However, I can not load it on my Mac

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1 Best answer
Level 1
May 31, 2019 6:34:31 PM

I had the same problem.  In the pamphlet that can in the box, or the box itself, there is a website listed for turbotax.  Get on this website.  After poking around a bit, I was able to get a phone number for someone to "chat" with.  After about 10 minutes, I was connected to a live person.  I explained my problem, and he guided me through the steps necessary to download a copy from the internet.  Don't really know what's going on with the CDs purchased from Sam's.  Hope this helps.

1 Replies
Level 1
May 31, 2019 6:34:31 PM

I had the same problem.  In the pamphlet that can in the box, or the box itself, there is a website listed for turbotax.  Get on this website.  After poking around a bit, I was able to get a phone number for someone to "chat" with.  After about 10 minutes, I was connected to a live person.  I explained my problem, and he guided me through the steps necessary to download a copy from the internet.  Don't really know what's going on with the CDs purchased from Sam's.  Hope this helps.