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New Member
posted Feb 12, 2020 6:23:52 PM

I purchased TurboTax Deluxe 2019 on Amazon, but filed online. How do I get credit for already paying for the Deluxe version?

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1 Best answer
Intuit Alumni
Feb 13, 2020 9:36:32 AM

If you used TurboTax Online and paid the fee for that instead of using the TurboTax Deluxe 2019 you purchased elsewhere, you can request a refund by completing this TurboTax Cd/Download Refund Request form:

https://support.turbotax.intuit.com/forms/refund-request.jsp

1 Replies
Intuit Alumni
Feb 13, 2020 9:36:32 AM

If you used TurboTax Online and paid the fee for that instead of using the TurboTax Deluxe 2019 you purchased elsewhere, you can request a refund by completing this TurboTax Cd/Download Refund Request form:

https://support.turbotax.intuit.com/forms/refund-request.jsp