☰
✕
Sign In

Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Jun 6, 2019 1:24:54 AM

I purchased turbo tax and installed it on my computer. Now I installed app on my iPhone but it is not connecting to my account on computer and us wanting me to purchase deluxe - which I already bought

Should I uninstall on computer??

0 1 1138
1 Best answer
Level 15
Jun 6, 2019 1:24:56 AM

You cannot access desktop software that you installed on your hard drive from the phone app.  The phone app is only for online TurboTax.  Desktop software only works on a full PC or Mac, not on any sort of mobile device.

1 Replies
Level 15
Jun 6, 2019 1:24:56 AM

You cannot access desktop software that you installed on your hard drive from the phone app.  The phone app is only for online TurboTax.  Desktop software only works on a full PC or Mac, not on any sort of mobile device.