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New Member
posted May 15, 2025 12:58:34 AM

i purchased the turbo tax app and did mu 2023 taxes and was reviewing and changing one form and adding a number and whole app disappeared.

how do i get my information back

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1 Replies
Employee Tax Expert
May 20, 2025 9:25:53 AM

The information should still be there. You just need to make sure that you log into the correct account. You might want to try accessing the account on a browser, rather than an app. 

 

Also, see if this Help Article helps.