Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
Level 1
posted Jun 3, 2019 12:32:33 PM

I purchased the 2018 Deluxe CD but don't have a CD drive and the instructions don't work?

 I followed the directions twice.  The first time I didn't receive an email.  The second time I received the email but where the confirmation link should be it just has the word "empty".  I checked my downloads page and the 2018 download isn't there.

0 1 283
1 Replies
Intuit Alumni
Jun 3, 2019 12:32:34 PM

Please call and speak with a TurboTax representative. 

Please follow the instructions below to reach the proper representative. 

https://ttlc.intuit.com/replies/3300041