Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Apr 16, 2020 3:12:42 PM

I Purchased software. message says i need to but can't upgrade OS so use online. Please send refund.

I just purchased turbotax software.  After installing the software, I open it and a message pops up that says I need to upgrade my mac operating system. Then it says that I am unable to upgrade my mac OS so I need to use TurboTax online.   How do I get my refund.

 

Thank you. 

0 1 336
1 Replies
Expert Alumni
Apr 16, 2020 3:47:52 PM

I am sending you a private message in order to gather more information.