Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Jun 4, 2019 4:10:44 PM

I purchased 2017 turbotax deluxe on a cd and in error i selected the incorrect state. I tried to delete the state to replace it with my state with no luck. Please help

how do i delete the incorrect state and replace it with my correct one where I live.

0 1 337
1 Best answer
Level 15
Jun 4, 2019 4:10:46 PM

You need to call in for that.  Contact Customer Service during office hours M-F 5am-5pm Pacific (8-8 Eastern) https://support.turbotax.intuit.com/contact/ 

1 Replies
Level 15
Jun 4, 2019 4:10:46 PM

You need to call in for that.  Contact Customer Service during office hours M-F 5am-5pm Pacific (8-8 Eastern) https://support.turbotax.intuit.com/contact/