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Returning Member
posted Mar 31, 2020 1:11:51 PM

I pay for Self-Employed Tax Bundle (includes TurboTax) but every time I try to log on to TurboTax it want's to find the best paid solution for me. Why doesn't it know?

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3 Replies
Level 15
Mar 31, 2020 1:29:19 PM

Could you have accidentally created more than one account?  If you enter your email address at the account recovery page, you will get a list of accounts associated with that address.

https://myturbotax.intuit.com/account-recovery/

 

If you log into your QBSE account, is there a direct link to turbotax from within your QBSE account?

Returning Member
Mar 31, 2020 3:27:34 PM

That's unfortunately not the answer

Level 15
Mar 31, 2020 3:30:24 PM