Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted May 31, 2019 6:40:29 PM

I paid for TurboTax 2016 Premier and it did not download. It tried to get me to file a blank return! How do I download the product that I purchased?

0 1 249
1 Replies
Level 15
May 31, 2019 6:40:31 PM

You appear to be in TT Online (web) instead. Use this link to download your purchase.  Is your download here?

https://shop.turbotax.intuit.com/commerce/account/secure/login.jsp?pagecontext=download