I simply want to start our taxes for 2024 and have last year's info transferred over
Assuming you have downloaded and updated your desktop software---
How to transfer last year’s return?
https://ttlc.intuit.com/turbotax-support/en-us/help-article/import-export-data-files/transfer-last-year-return-turbotax-online/L279eUvY2_US_en_US?uid=m6ayqk1s
In case you need this
HOW DO I GET STARTED WITH TT DESKTOP
https://ttlc.intuit.com/turbotax-support/en-us/help-article/license-information/install-turbotax-cd-download-software-license-code/L1wFOSXur_US_en_US?uid=m5zp8c5h