A W-9 is a document you provide to a client who will be issuing some kind of 1099 to you. What kind of income are you trying to enter? Do you have some kind of 1099? Like a 1099NEC?
Think you meant a W-2, Wage and Tax Statement
A Form W-9, Request for Taxpayer Identification Number and Certification cannot be entered on a tax return
The TurboTax Free online edition is for very simple tax returns that do not require any other form or schedule other than the Form 1040. If your tax data requires entry on any other form or schedule then you must upgrade to the Deluxe edition or higher.
If you have not paid for the online edition you are using, have not filed your tax return or registered the Free edition, then you can clear your return and start over with a lower priced edition. Click on Tax Tools on the left side of the program screen while working on the 2024 online tax return. Click on Clear & Start Over.
Go to this TurboTax website for the Free online edition - https://turbotax.intuit.com/personal-taxes/online/free-edition.jsp