☰
✕
Sign In

Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Mar 23, 2023 5:32:29 PM

I never asked for the turbo deluxe but was charged as if I did. why is turbo tax stealing my money?

I will never use turbo tax again. I want my $39 back. this is thievery and fraud

0 2 473
2 Replies
Level 15
Mar 23, 2023 5:35:49 PM

 

Meet the qualifications and it is free.

https://turbotax.intuit.com/modals/simple-tax-return/

 

if you do not try elsewhere

https://www.irs.gov/filing/free-file-do-your-federal-taxes-for-free

 

If you do

https://ttlc.intuit.com/turbotax-support/en-us/help-article/change-service-level/downgrade-lower-pri...

 

Level 2
Mar 23, 2023 5:52:54 PM

No surprise here, Demand a refund by calling their support number at ([phone number removed]), they do have an irritating AI system, just keep saying you want to speak to a representative. Good luck.