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New Member
posted Feb 8, 2021 12:44:12 PM

I need to talk to an agent but that ***** computer is not worth 1 plenty

0 4 458
4 Replies
Level 15
Feb 8, 2021 3:42:31 PM

Phone support is not provided with the Free Edition.  If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there.  Otherwise, post your question here and someone will try to help.

 

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Customer support is available from 5 a.m. to 9 p.m. Pacific time

New Member
Feb 11, 2021 2:51:59 PM

I paid to have my taxes done.   I received a rejected notice and I have NOT been able to make contact with turbotax since October.

 

And don't recommend that phone number.   That computer claims it can't understand then hangs up.  At least 15 times so far!  I am beginning they just took my money and ran!  This is absolute CRAP!

Level 15
Feb 11, 2021 2:53:23 PM


@ronwalker-15 wrote:

I paid to have my taxes done.   I received a rejected notice and I have NOT been able to make contact with turbotax since October.

 

And don't recommend that phone number.   That computer claims it can't understand then hangs up.  At least 15 times so far!  I am beginning they just took my money and ran!  This is absolute CRAP!


Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/

Or -

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

Or -

Use this phone number and select TurboTax - 1-800-4-INTUIT (1-800-446-8848)

Or -

On every TurboTax web page, including this one, scroll down to the bottom of the page and click on Contact Us

New Member
Feb 16, 2021 4:14:44 PM

Turbo tax is a sorry piece of work.  I am never able to find anything out!  I can't get past that **bleep** computer!  I can't find anything out when I try to chat. 

 

I can't find anything out when I give my ID number. 

 

But I paid my money!  Mike I have two rejected 2019 tax returns and NOTHING to show for it except less money!  This program is the worst ever!  I mean it does absolutely nothing!  I should have done my own taxes for free.   At least I would not have returns sitting in limbo somewhere. 

 

And no one knows how to reach a live specialist!  I am so frustrated!  I have been working on this for a month right now and over two months before then. 

 

What's worse I also paid the $10 for that sorry azz app!

 

I simply give up!  This turbotax online program SUCKS to hell!

 

I would not recommend it to any human being on earth!

 

They always say go to the community!  Hell, I did not pay community to do my **bleep** taxes, I paid f'king turbotax!

 

I got ripped the hell off! This is the absolute worst program in ther history on online tax filling!

 

And that **bleep** computer!  I can't understand a **bleep** thing and then wants me to ask about a tax refund!

 

F'CK!