Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Feb 7, 2022 12:58:24 PM

I need to mail my tax return prepared by Turbotax. the downloaded form has "do not mail " " E-FILE only" printed in gray. Is it okay to mail this form?

I have selected mail option not E file option.  And I have no idea how to get the form without this "do not mail " " E-FILE only"  printed

0 1 518
1 Best answer
Level 8
Feb 7, 2022 1:31:16 PM

It sounds like the forms are ready for e-file but not to be mailed. Whatever the reason is for the return to be mailed, you should wait until they are ready.

On the other side, some states claim that you cannot mail in the return if you used software to prepare, so the "do not mail" will always be on that return. However if mailed, they usually accept it.  I would wait a couple of weeks if that is an option, to see if the printed returns will delete the "E-file only."

1 Replies
Level 8
Feb 7, 2022 1:31:16 PM

It sounds like the forms are ready for e-file but not to be mailed. Whatever the reason is for the return to be mailed, you should wait until they are ready.

On the other side, some states claim that you cannot mail in the return if you used software to prepare, so the "do not mail" will always be on that return. However if mailed, they usually accept it.  I would wait a couple of weeks if that is an option, to see if the printed returns will delete the "E-file only."