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New Member
posted Aug 25, 2025 1:04:18 AM

I need to get my act info but don't have same email or phone #

How do I access my act

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1 Replies
Level 15
Aug 25, 2025 1:23:00 AM

 

Use the Account Recovery tool at the link below.   Since you don't have the same email address or phone number, you can use the blue

Try Something Else

method (see image I provided below.)   That alternate method will look you up by other parameters.

 

NOTE: Before running the account recovery tool below, log out of all Intuit accounts including this user forum, or you might end up in a loop.  Then clear your browser Internet cache, close your browser, then reopen it, and go to the link below.  You may wish to copy this link so you can paste it into the new browser session.

https://myturbotax.intuit.com/account-recovery

.