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New Member
posted Jan 27, 2025 6:17:28 AM

I need to complete my 2022 tax returns. I purchased what I thought was the turbo tax 2022 version and I was unable to download it for some reason.

I initially purchased the Apple download and then realized I didn’t have room on my Mac to download. So I reach out and request they send the Windows version so I could download to my laptop. Do I need to change the setting from read only or anything. I’m having trouble . Is there a number to contact for support?

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1 Replies
Employee Tax Expert
Jan 28, 2025 8:16:06 AM

Yes, you will need to contact support at 1-800-446-8848.  You cannot download a .dmg file which is for a MAC to a PC or install a .exe file on a MAC.  You will need to call support for help in getting the correct version.