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New Member
posted Feb 24, 2025 1:22:01 PM

I need someone to help clear my tax return and NOT transfer info before I move to HR block

0 2 761
2 Replies
Level 15
Feb 24, 2025 1:49:03 PM

No one else has access to your account or your tax return.  If you have not registered, paid or e-filed you can clear it out---and just not "start over."

 

CLEAR AND START OVER

 

https://ttlc.intuit.com/turbotax-support/en-us/help-article/change-service-level/clear-start-turbotax-online/L37BZFuBV_US_en_US?uid=m6b26ost

 

New Member
Feb 24, 2025 3:18:00 PM

I did that already and the portal keeps transferring the old data no matter how many times I clear it out and follow instructions..