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New Member
posted Jun 3, 2019 1:20:41 PM

I need my AGI from 2017 to finish this tax return. I had a different TurboTax account then. When I try to reset my password neither mobile or the other option will work.

Is there any other way I can get into my account?

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1 Replies
Intuit Alumni
Jun 3, 2019 1:20:42 PM

To access your account, please click on go to our account recovery page in the TurboTax FAQ below and follow the instructions.

https://ttlc.intuit.com/replies/3302318