You can call TurboTax Support. TurboTax customer service/support does not have a single phone number but has many different phone numbers based on the type of platform used and the problem that the customer has reported on the contact website.
So that we can funnel your call to the best person/department to help you:
- Click on this link: https://support.turbotax.intuit.com/contact/
- Select your TurboTax product from the list.
- Ask your question / state your problem. Do NOT use the word "refund' or you will get a phone number for tax refunds.
- Click Submit.
- On the next screen, choose the Call option and follow the instructions. You will be given the approximate wait time.
You'll get a toll-free number to a TurboTax expert who is specially-trained to handle your particular issue.