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posted May 21, 2024 5:45:03 AM

I need help with my 2019 Tax return, as the IRS is saying I did not file. My order number is Order number is [PII removed]

I need to talk with a live person, as I filed my 2019 return with TurboTax and the IRS is saying I did not file. I have been trying to call and talk with someone live for days. I am so frustrated. Please, please can someone help me - Order [removed]

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1 Replies
Level 15
May 21, 2024 9:25:17 AM

You will have to contact TurboTax support for assistance with this problem. Use the key words Billing Issue


See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number/L0Od33nMQ_US_en_US?uid=lfgviwbm


Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax