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New Member
posted Apr 27, 2025 4:00:58 PM

I need a refund they charged me twice

They charged me two times to file my taxes and I only completed it one time the other time it wouldn’t go through

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1 Replies
Level 15
Apr 27, 2025 5:09:36 PM

No one in the user forum can resolve a billing issue.  If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help.  Do not use the word “refund.”

 

https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/contact-turbotax/L2y9ZKpQB_US_en_US?uid=m5s9l2vh