Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Jun 1, 2019 12:05:08 PM

I need a refund for my federal return, I utilized the basic turbotax tac prep but was charged for the deluxe

0 1 248
1 Replies
Level 1
Jun 1, 2019 12:05:10 PM

Unfortunately, you are posting from Deluxe.

If you did not intend to upgrade, you will need to request a refund by calling customer service.

Phone is (800) 446-8848