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New Member
posted Jun 1, 2019 12:43:09 PM

I made a mistake and at some point clicked on the 79.99 service. I wanted to use the free service. How do I change that and get the charge off my card?

I do not have a business and am not self employed.  I took the standard deduction and wanted to pay my federal income tax with a credit card.  Why the 79.99 fee?

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1 Replies
New Member
Jun 1, 2019 12:43:11 PM

Hi, have you filed your taxes already? If you have not filed yet, you can downgrade.

While you’re welcome to downgrade, you may miss some features—and you’ll be prompted to upgrade when those features are needed.

If you still want to downgrade, use the Clear and Start Over feature (you won't be able to do this if you've already submitted payment or deducted the TurboTax fee from your refund).

You can also reduce your TurboTax fees by removing add-ons: