Please clarify your question.
Unfortunately, we can't see your screen to see where you are, so I'll have to ask you a couple of questions.
Please contact us again and provide some additional details.
Like I said I was filing my taxes my federal and state and my return is supposed to be a thousand ten that's what it said that I was getting back then when I download the app it says $0 with federal and state and I know that ain't right so now I don't know what I'm getting so can you take a look into my return and tell me what I'm getting back please
Check what it says in your Tax Summary.