Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Jun 3, 2019 1:30:03 PM

I'm trying to reinstall TurboTax to a new computer. But I can't find the link to do that. Your help suggestion said there was an icon somewhere to push, but where?

0 2 6549
1 Best answer
Level 15
Jun 3, 2019 1:30:04 PM

To reinstall the TurboTax software on a new computer, you need either the CD or a download of the software.  If you downloaded the software to your desktop, there should be an icon.  

You can also search your system for the file:

  • TurboTax Basic through Business: Search for w_turbotax, check your download file or in Documents folder
  • TurboTax State: Search for w_state (replace state with the actual state name, e.g. w_ohiow_new_york, etc.)

Still can't find it? Then download it again and save it to where you know you can find it – your desktop is a good place.

---------------------------------------------------

How do I install the TurboTax software for Windows?
https://ttlc.intuit.com/replies/3301541

2 Replies
Level 15
Jun 3, 2019 1:30:04 PM

To reinstall the TurboTax software on a new computer, you need either the CD or a download of the software.  If you downloaded the software to your desktop, there should be an icon.  

You can also search your system for the file:

  • TurboTax Basic through Business: Search for w_turbotax, check your download file or in Documents folder
  • TurboTax State: Search for w_state (replace state with the actual state name, e.g. w_ohiow_new_york, etc.)

Still can't find it? Then download it again and save it to where you know you can find it – your desktop is a good place.

---------------------------------------------------

How do I install the TurboTax software for Windows?
https://ttlc.intuit.com/replies/3301541

New Member
Mar 28, 2022 12:36:24 PM

I bought a new computer without a cd. My old machine had Turbotax installed but I want to get the 2020 program on my new machine.  HOW???