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New Member
posted Feb 5, 2025 10:09:13 PM

I’m trying to finish up my taxes and file but it’s saying I have to upgrade to Deluxe but when I agree it sends back telling me I have to upgrade to deluxe. Any ideas?

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1 Replies
Expert Alumni
Feb 7, 2025 11:37:11 AM

If you're using TurboTax Online, close the program, clear your Cache and Cookies and go back into the program.

 

Sometimes info gets 'stuck' and this will resolve your issue.