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New Member
posted Feb 7, 2021 12:38:23 PM

I'm trying to file and finish my taxes but it won't let me it says I need to upgrade I don't want to upgrade it said I was on the line with a specialist I'm not on aligned with a specialist how can I

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Intuit Alumni
Feb 7, 2021 4:24:12 PM

If TurboTax detected your tax situation required expanded coverage, like deductions for owning a home or self-employment income, you may have been prompted to upgrade to a version that supports the forms you need. You then would be charged that amount for an upgrade.  

Please see the following FAQ for more details.   

Why do I have to upgrade from Free Edition? 

 

You can also downgrade to a lower-priced version, but it would require you to start over. 

Can I downgrade to a lower-priced version of TurboTax Online?