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Level 1
posted Apr 11, 2022 6:54:27 PM

I’m ready to file butt can’t remember my old password for gmail account how can I prove it me and not a robot I have a new gmail account???

I have a old gmail account and I can’t remember the password so I can get the codes to file is there a way to confirm by texting ???

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2 Replies
Intuit Alumni
Apr 12, 2022 10:01:00 AM

Yes; you can change the preferred method for receiving your verification code. Please review this applicable thread for the steps.

New Member
Apr 12, 2022 10:14:15 AM

To reset password in gmail - 

Start gmail

enter your gmail address 

there is a "forgot password" field; click on it

gmail will walk you thru the process of resetting your password; typically by sending a confirmation text message to your phone.