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Level 2
posted Feb 3, 2025 1:46:04 PM

i'm ready to file but can't past the refund processing agreement page

When I press the CONTINUE button on the Refund processing agreement page, a blankpage opens up with a tiny NO FORM message at the bottom LH corner. Been using TT for 15 years.😡

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1 Replies
Expert Alumni
Feb 4, 2025 10:13:53 AM

You can try these steps to resolve if you are using the online version:

  • Clearing your Cache and Cookies
  • Using a different browser
  • Opening an Incognito Window