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New Member
posted Apr 2, 2025 6:54:22 AM

I’m having trouble with my laptops. Is there a way to connect a purchased version of turbo tax deluxe to my account through the phone app?

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1 Replies
Level 15
Apr 2, 2025 7:02:10 AM

No.   You cannot use the desktop download software on a phone or any other mobile device.  Desktop software can only be used on a full PC or Mac.   If you cannot use it on your computer, seek a refund for the download, and then pay the current fees for using the online mobile app.   You cannot pay for online software with the license key.

 

 

 

 

To request a refund for a TT product

https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-refunds/request-refund-turbotax-product/L834M6uyW_US_en_US?uid=m6meybc2

 

 

ONLINE 2024

https://turbotax.intuit.com/personal-taxes/online/