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New Member
posted Jun 1, 2019 8:38:30 PM

I'm getting recharged 100 some dollars for a rejected return that wasn't wrong in the first place. Please help me

0 3 706
3 Replies
Level 15
Jun 1, 2019 8:38:31 PM

The fee is for the use of the program even if you have to mail in the return ... at no point was efiling guaranteed. 

New Member
Jun 1, 2019 8:38:32 PM

It wasn't a mistake though nothing was wrong. I'm not going to be charged twice for a service that didn't follow through for me!

Level 15
Jun 1, 2019 8:38:33 PM

There is no additional charge to re-submit a rejected return.  If you have been charged again, TurboTax will refund any duplicate charges.  See the TurboTax FAQ linked below to get this resolved.  Sorry for your difficulty!

https://ttlc.intuit.com/questions/1899307-why-was-i-double-charged-or-billed-twice