The Free edition is for very simple tax returns.
You can start for free; however, if the software requires more advanced features, there will be an additional charge.
Situations covered (assuming no added tax complexity):
- W-2 income
- Interest or dividends (1099-INT/1099-DIV) that don’t require filing a Schedule B
- IRS standard deduction
- Earned Income Tax Credit (EITC)
- Child Tax Credit (CTC)
- Student loan interest deduction
Situations not covered:
- Itemized deductions claimed on Schedule A
- Unemployment income reported on a 1099-G
- Business or 1099-NEC income
- Stock sales (including crypto investments)
- Rental property income
- Credits, deductions and income reported on other forms or schedules
For billing issues you can contact the TurboTax Support Phone Number